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90 East Wilson Bridge Road
Westerville, Ohio 43085


Vforce Auto Club Renewals services American Automobile Association (AAA) clubs across the United States by increasing sales and membership renewals. The company is a targeted service developed to increase and streamline renewals of expired AAA memberships. The company also provides local AAA clubs with useful marketing data.

With the help of Vforce’s remote workforce and cutting-edge technology, the company was able to create a program that increases renewal rates, saves money and provides a deeper understanding of expired member habits. The company has achieved impressive expired member renewal rates of over 35%!

Vforce uses hundreds of at-home employees, called “renewal specialists”, to perform these inbound and outbound calling tasks and they’re looking to grow their team! If working from home as a customer service renewal specialist appeals to you, we’ll tell you all there is to know about getting started.

Getting Started

To become a Vforce renewal specialist, you must be a professional and helpful person with experience in sales, inbound and outbound calling, and customer service. You will also need advanced computer and communication skills. It wouldn’t hurt if you had an interest in cars, too.

In addition to these skills, you’ll need access to a quiet and private dedicated home office where you won’t be bothered or distracted. Your office should have an up-to-date PC, a dependable broadband Internet connection and a landline phone. All of the company’s home office specifications are listed in detail on their website for you to double check.

Vforce renewal specialists work set job hours from their home offices. To be considered for the position, you should be available to work Monday through Friday, 3:00 p.m. to 9:00 p.m. (and every second Saturday). This leaves a lot of extra time for another job, your hobbies, or relaxing with family and friends. And hey, it’s a big step up from the office cubical, right?

Do you have what it takes? If so, Vforce invites you to apply today. In order to be considered for the position, call 1-877-304-3945 (ext. 701). You may also want to contact the Vforce human resources department via e-mail at hr@aaarenewals.com for more detailed information about the application process.

Earning Money

Since Vforce aims to renew expired AAA memberships, a large part of the job consists of nationwide cold calling as well as up-selling efforts. This is where your dynamic sales personality comes into play.

While speaking to expired members, you need to sell the benefits of AAA clubs and persuade previous customers to renew their membership. You should also feel comfortable encouraging up-sell options to customers. For example, convincing customers to upgrade to a higher auto club membership level.

Because of this, excellent phone etiquette and a friendly, energetic personality are your most important tools. You need to have the ability to develop and build relationships over the telephone. Often, people are annoyed by cold calling and telemarketing. So, professionalism and politeness are very important.

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