National Shopping Service (NSS) offers customer research solutions that help business executives and managers make important business decisions. A business’ customers are their most important asset. Understanding their values and beliefs is vital to a company’s success.
By offering mystery shopping and other market research solutions, NSS helps identify company strengths as well as flag those areas where performance can be improved. This helps to reduce costs, improve performance, and increase customer satisfaction. NSS helps companies figure out how to use their limited resources so they are able to offer the best value and customer service.
NSS’ extensive client list includes art galleries, auto parts manufacturers, sporting goods stores, consumer electronics and home furnishing retailers, jewelry stores, and car dealerships, just to name a few. If you’re interested in becoming National Shopping Service’s newest mystery shopper, continue reading to find out how easy it is to go undercover!
Signing up as a NSS mystery shopper is 100% free. Mystery shoppers never have, nor will they ever have to pay a fee in order to get work. NSS covers all expenses included in locating, screening, training and developing their mystery shoppers.
Getting started as a mystery shopper at NSS is easy! All you have to do is complete the general information questions on the online application. These questions mostly pertain to your location, contact information and where you are available to shop. Shortly after you submit your application, an activation email will be sent to you. In this email, you’ll find a confirmation link. A simple click on the link activates you as an NSS mystery shopper. It’s that easy!
Once you’re an active shopper, you can begin shopping around for assignments. There are two ways you can check for open assignments in your area. You can search for open prospects by logging onto the NSS website or you can call them directly and one of the NSS schedulers will be glad to tell you what’s available.
A scheduler for your area may also contact you via email or phone once something becomes available in your area. NSS is always growing so if there isn’t anything available right away, surely an opportunity will come along shortly.
NSS has an assortment of shopping assignments in all industries ranging from department stores and retail to convenience stores, banks, hotels and airlines. NSS doesn’t force their clients to fit a generic mould. Instead, they custom design all of their mystery shopping and market research solutions in order to fit the specific needs of each client. For this reason, you will be asked to assess a variety of factors on your shopping assignments.
Traditional mystery shops include an in-person visit to one or more of a client’s locations where the shopper makes assessments based on conversations with staff. However, due to technological advances, there is now more variety in gathering data and other research materials.
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