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Just Answer

P.O. Box 29045, San Francisco, CA 94129
415-480-2121 (Fax)


JustAnswer is a website where users go to find answers to their questions. Thousands of verified experts are registered with JustAnswer to provide solutions, advice and answers to people in need of all kinds of help.

More than a million (wow) satisfied customers come to JustAnswer for advice when their car breaks down, when they have the flu or when they don’t understand their homework, but these examples only scratch the surface! There are over 180 categories of expert advice listed on JustAnswer.

What’s your expertise? Earn money to share it with JustAnswer.

Getting Started

Log on to the JustAnswer website to get started. Before you can be considered an advice expert, you need to see if you meet the credential requirements. The requirements will vary depending on the category in which you wish to offer advice. There are already over 180 categories listed on JustAnswer, but you’re always invited to start a new one if you feel that something is missing.

Once you see that you have what it takes, you can fill out an online application. The application will ask for some personal information like your name, age, education and work experience. This information will be used for your expert profile on the website so that customers can see how credible you are.

You will also need to select the expert category in which you want to offer advice. Categories are quite specific, so if you are a car buff who’s an expert on a certain manufacturer, be sure to choose “BMW” and not simply “Cars”. You can apply to be an expert in more than one category – just make sure you meet all the qualifications.

To finish up your profile, upload a photo. We’ve noticed that headshots or personal photographs work better than logos or graphics. Askers are more likely to approach you and trust what you have to say when they feel like they’re talking to a real person.

As the last step, you’ll be asked to take a short subject matter test in your chosen category to assess your knowledge and expertise. Afterward, JustAnswer will verify your credentials and get back to you via e-mail within 3 business days.

Approval often depends on the needs of the category at the time of your application. If the category needs are already being met, you may be placed on a waiting list and will be notified when there are any changes.

Earning Money

Once you are approved as an expert on JustAnswer, you’re ready to start answering some questions! When you log in you will see a Questions List, which shows all the open questions that are available for you to answer. The Question List also shows you how much the customer is willing to pay for an answer. A typical amount is $15.

Askers will only pay if they accept your answer. To ensure customer satisfaction, make sure that you are as clear and helpful as possible. You are also given expert ratings by your customers. These customer testimonials will help you find areas that you can improve on.

The amount you are paid depends on the customer offer as well as your expert stage level. If a customer is really satisfied with the service provided, they may also offer to pay a bonus!

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