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Mystery Shopper


How to be a mystery shopper

How to be a mystery shopper

If you enjoy getting meals and products for free and have great observation skills, then mystery shopping jobs may be for you.

Mystery shoppers help many businesses check on the performance of their employees and the quality of their products. For example, lets say you’re a store owner and you want to know how your employees treat customers, you can hire a mystery shopping company to send someone into your store and record their experience interacting with your staff and products or services. Companies also hire mystery shoppers to learn more about what their competition is doing well or poorly and apply these lessons to improve their own store. Whatever the purpose, the concept is simple – send “fake customers” to the market place to gather data and report back their findings.

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Most mystery shopping jobs require you to purchase a product or service and record the details of the transaction. Some will have you take pictures or even video. Each “shop”, as they are called, will have its own unique instructions. Most mystery shopping companies provide you with a budget for shopping at a client’s store and even allow you to keep what you purchase.

Mystery shopping is used by many industries such as fast food, clothing, electronics, wholesale and restaurants, even the US Post Office has been known to use mystery shoppers to evaluate their employees. Unlike some jobs, you are normally able to accept the shops and industries you want to evaluate and reject the others.

Is this a scam?

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No this is not a scam. There are many legitimate mystery shopping companies, like AboutFace and National Shopping Service out there but there are also scams that you need to watch out for. How do you know what’s real and what’s not? Well a general rule of thumb is, if you have to pay to become a mystery shopper, you should probably look elsewhere. There are plenty of mystery shopping companies throughout the world that need good shoppers, so there’s no reason for you to have to pay to work with them. The best way to avoid scams is to research the company with the Better Business Bureau or your countries relevant consumer protection agency before you apply.

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