What do you want to do?

Customer Service


Customer Service Jobs

Customer Service Jobs

In the past, many organizations chose to offshore call centers with the aim to reduce overhead costs, but many of these companies have experienced complaints of poor customer service as a result. Low customer service satisfaction has prompted a shift to the homesourcing model, where companies are choosing to move call centers back home and use domestic home-based agents.

Many businesses are now realizing that great customer service is an investment worth making. Home-based call center agents tend to be more highly educated and experienced and are generally less stressed and more focused on meeting callers’ needs.

Home-based call centers open up a world of opportunities for stay at home moms, students, disabled employees and others who are unable to work a typical full time job. Remote workers welcome all of the benefits and rewards that come from working at home.

Free Book Reveals How to Start Working At Home Today!

Sounds Interesting… Can I be a Customer Service Agent?

Customer service agents are always ready and willing to lend a hand and help others out. They are positive, outgoing, smart and motivated individuals just like you! If you have strong communication and computer skills, some customer service or call center experience, and a high school diploma, you’ll be a shoo-in for many of the customer service positions.

Being a customer service agent means you’ll also need to set up a home office. The first thing you’ll need to purchase is a disco ball (just kidding). Actually, you probably have most of the requirements already. You’ll need a landline phone and a high speed Internet connection, a corded headset, and a computer that meets all of the company’s specifications. Pretty simple, right?

Free Book Reveals How to Earn Real Money Working at Home…

Okay, I have what it takes. Now, what does the job entail?

As a customer service agent, typical daily tasks include answering customers’ calls, e-mails and instant messages on behalf of your client. Customers will contact you for various reasons, such placing orders for products or services, asking questions about those products or services, or inquiring about orders that they have already placed.

We all know that customer service can be a difficult job at times. Every now and then, customers become displeased, upset and emotional. There’s no need to be nervous. Once you’re hired, you’ll receive training that will help you to develop the important customer service skills which will prepare you for listening effectively and handling difficult customers.

Need extra money fast? Discover the secrets to earning money from home quickly…

Next PageView All

LIKE US ON FB :)

GET MORE STUFF LIKE THIS IN YOUR INBOX!

Sign up for our weekly email and get money making ideas sent right to you.

FREE Book Offer

Get instant access to the Ultimate Money Guide book, packed with 81 unique ideas to make EXTRA MONEY.

Disclosure
The information provided in The Ultimate Money Guide is a compilation of our research, presented here for your convenience and information, and not necessarily intended as an endorsement of the companies listed herein. Such information was gathered from third-party sources, and we cannot attest to the accuracy of the information contained herein. Ultimate Money Guide does not make any earnings claims with respect to the potential income from any industry, company, or advertiser listed on our website. It is up to the reader to do their own due diligence when reviewing all business opportunities. You agree that you utilize and/or act upon the information in The Ultimate Money Guide at your own risk. The Ultimate Money Guide is not responsible for the content of any third-party website or advertiser referenced herein and undertakes no obligation to update the information herein. The Ultimate Money Guide may have business relationships with some or all of the companies listed herein, and may receive compensation for the listings or advertisements that you see within The Ultimate Money Guide website, book, or email communications from us. By accessing our website, you agree to all terms and conditions in our Terms of Service.