ARO is a contact center for some of the nation’s leading corporations. The company strives to provide quality customer care and business management solutions to their clients via virtual technology. Their remote employees work and train across the United States from the comfort of their own homes.
Serving clients in the healthcare, financial and insurance services industries, ARO is a leader in homesourced workflow solutions. These solutions cut excess costs and deliver great customer experiences to their clients.
ARO is looking for more remote employees to join their growing team. If working from home sounds like something you’re interested in, keep reading to learn how you can get you up and running as an ARO remote employee in no time!
ARO currently only hires people in the United States, so you will have to be based out of the U.S. in order to be considered as a remote employee.
There are many opportunities at ARO. The company has several different career paths you may wish to pursue. Apply to the position that best suits your personality, skills and experience. The different positions that ARO offers include:
Begin the application process by completing the required online preliminary information form on their website. Once your information has been received, you will be sent a confirmation e-mail. ARO will then review your information and, if they are currently hiring in your area, you may receive another e-mail inviting you to complete a second application and have a phone interview.
By filling out a second application and participating in a phone interview, ARO can get a better picture of your winning personality and the strengths you would bring to the position. If the interview is successful and the company has a job opportunity available that matches your skills and availability, you will be asked to join the ARO team!
In order to work as a remote employee, you will need to meet the home office requirements as well as any specific qualifications that are listed for your new position. This includes a dedicated, noise-free office with a door, a fully updated computer system, a high-speed Internet connection and a dedicated phone service. A more detailed list of specifications can be found on the company website.
All set? Now you’re ready to start working!
All positions as remote employees are customer service oriented. The specific kind of work you will be doing will depend on your particular position.
If you are a customer service representative, your job entails managing inbound and outbound calls on behalf of ARO clients. This requires your extensive knowledge of the clients’ products and services so that you are able to answer any questions the customer may have.
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