www.advanis.ca Suite 1600, Sun Life Place, 10123-99 St., Edmonton, Alberta T5J 3H1 1-888-944-9212
Advanis is a market research company that has an extensive and successful history completing phone surveys on behalf of businesses throughout North America. The company specializes in providing cutting-edge market research, analysis and solutions.
Advanis hires home-based workers, known as “telephone interviewers”, to conduct its market research. They are looking for more telephone interviewers to join their team immediately. Read on to find out more about this exciting market research opportunity!
At this time, Advanis only hires Canadian residents for their at-home telephone interviewer positions. Awesome, eh? Advanis requires a few key skills that are important to your success as a telephone interviewer. You will need excellent command of the English language, exceptional customer service skills and experience and a typing speed of at least 30 words per minute. Advanis also considers fluency in a second language an asset, but it is not mandatory.
Workers will require a quiet, private and fully equipped home office in order to work as a telephone interviewer. Chances are you probably already have most of the necessary equipment. The company’s technical requirements include: a Mac or PC with a high speed Internet service, a dedicated landline and a corded headset with a noise-canceling microphone.
If you meet the above conditions, visit the Advanis website and fill out an online application. The survey is the first stage in the hiring process, and may take up to 30 minutes to complete. The entire survey as well as a telephone voice sample must be completed in order to be eligible to continue on with the recruitment process. Be sure you set aside enough time to fully complete it.
Advanis will contact you the moment that you are chosen for a position and further instruct you from there.
All successful applicants receive paid training in an online classroom which you can attend conveniently from home. Once you complete your training, you will have access to an amazing web community of fellow Advanis employees. This will provide you with the help and support you need to do a great job.
Most of your new job consists of gathering key qualitative data and market research. On behalf of Advanis clients, you will be responsible for calling customers and asking a series of questions or surveys, according to a script which is prepared and provided by the company. The information you gather is vital to the client’s business strategy. And don’t worry, it’s more exciting than it sounds.
Working as a telephone interviewer, you help the client understand their target market, explore new markets and launch more successful products and services. You also help the client to improve customer retention by building long-lasting relationships with a loyal and profitable customer base.
Sometimes, being a call center agent means dealing with difficult customers and challenging situations. Excellent communication skills, patience and polite phone etiquette will go a long way and serve you well in this position.
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